Corrections policy

Corrections

How anyone can report a claim that was misread, and what happens to the report.

What a verdict rests on

Every claim is taken from a public video, with the words quoted exactly and the second they were said, and is checked by code against published market prices and economic data. No channel measured here is a customer or a partner, and there is no way to edit a verdict by hand.

What can be corrected

  • A quote taken out of context, or a direction read the wrong way round.
  • The wrong instrument, the wrong speaker or the wrong moment in the video.
  • A deadline read wrongly, or an error in the prices a verdict was measured against.

How to report

A report is made against one claim. Every claim page has a report form near the bottom: say what was misread, and leave an email address if you would like a reply.

What happens next

  1. The report is recorded against the claim. The verdict stays as it is while the report is open.
  2. The report reaches the operator, who checks the claim against the video using the published method.
  3. If a call is taken off the lists, its page stays at the same address with the date and the reason, and says whether the call still counts in the record.